Legal Documents & Policies
Anchormont's commitment to transparency, trust, and accountability in every professional engagement.
Terms & Conditions
Welcome to Anchormont. By engaging with our services, you enter into a professional partnership built on mutual respect, transparency, and shared success. Anchormont is a fully owned brand of Apex-Nova (Private) Limited, operating under its corporate structure and governance. These terms outline the framework for our collaboration and establish clear expectations for both parties.
Scope of Services
Anchormont specialises in delivering premium, outcome-driven consulting and implementation services tailored to each client's unique business context:
- •AI Enablement & Implementation — Knowledge-driven assistants, copilots, RAG-based information tools, and AI workflow integration embedded within organisational processes.
- •Strategic Consultancy & Advisory — AI opportunity discovery, governance frameworks, digital positioning advisory, product concept shaping, and workflow optimisation guidance.
- •Website & Digital Experience Development — Corporate and service websites, campaign landing pages, portfolio and product showcases, and experience-driven redesigns.
- •MVP & Prototype Development — Functional MVP builds, experience prototypes, AI-powered experimentation, and early-stage SaaS foundations.
- •Internal Tooling & Productivity Solutions — Dashboards, admin panels, workflow management tools, knowledge management interfaces, and automation-driven utilities.
- •AI-Enhanced Marketing & Engagement — AI-powered chat assistants, content generation automation, lead qualification workflows, and marketing workflow augmentation.
All services are scoped, priced, and delivered based on detailed discovery discussions, written agreements, and mutual understanding of engagement objectives.
Pricing & Payment Terms
Anchormont believes in transparent, fair pricing with no hidden fees or surprise charges.
Price Agreement
- ◦All prices are finalised and documented before work begins
- ◦Pricing is communicated via written channels — email, proposals, or signed engagement letters
- ◦Quotes are valid for 30 days unless otherwise specified
- ◦Fixed-price and milestone-based payment options are available depending on engagement type
Payment Processing
- ◦All transactions processed securely through approved payment channels
- ◦Engagements commence upon payment confirmation
- ◦Electronic receipts provided for all transactions
- ◦Milestone-based payments available for larger, phased engagements
Additional Charges
- ◦Scope changes require written approval and may incur additional fees
- ◦Rush or expedited delivery subject to surcharges agreed in advance
- ◦All additional costs communicated and approved before implementation
Anchormont is committed to fair pricing and will never charge for work without prior written discussion and your explicit approval.
Engagement Delivery & Timelines
Anchormont takes pride in reliable, timely delivery while maintaining exceptional quality across all engagements.
- •Agreed Timelines — Delivery dates are mutually discussed and documented before engagement initiation.
- •Progress Updates — Regular communication on engagement status, milestones, and any adjustments required.
- •Quality Assurance — Thorough review and validation before final delivery to ensure standards are met.
- •Force Majeure — Delays due to circumstances beyond our reasonable control will be communicated immediately with proposed alternatives.
- •Client Dependencies — Timelines may be adjusted if client feedback, approvals, content, or access credentials are delayed.
- •Proactive Communication — Potential delays are flagged early with proposed solutions or timeline adjustments before they impact delivery.
Your time is valuable. Anchormont commits to realistic timelines and transparent communication throughout the engagement lifecycle.
Intellectual Property Rights
Anchormont establishes clear ownership terms for all deliverables and protects the intellectual property of both parties.
Client Rights
- ◦Full usage rights to final deliverables for their intended business purpose upon full payment
- ◦Ownership of project-specific custom code, designs, and documented outputs upon settlement of all fees
- ◦Freedom to modify, extend, or maintain delivered solutions independently
Anchormont Rights
- ◦Retention of rights to proprietary frameworks, reusable components, and pre-existing intellectual property
- ◦Right to reference completed engagements in capabilities documentation with client approval
- ◦Ownership of tools, methodologies, and assets developed independently of the engagement
Custom Arrangements
- ◦Full IP transfer available through separate licensing agreements negotiated prior to engagement
- ◦Exclusive rights and full source code ownership can be arranged where appropriate
- ◦White-label and confidential delivery arrangements available upon request
IP terms can be customised based on your specific needs. Discuss requirements during the engagement scoping phase for tailored arrangements.
Warranties & Limitation of Liability
Anchormont stands behind its work while establishing fair and reasonable boundaries on liability.
Our Warranty
- ◦All deliverables meet agreed specifications and quality standards as documented in the engagement brief
- ◦Corrections and revisions provided within the warranty period, typically 30 days post-delivery unless otherwise agreed
- ◦Consulting outputs and advisory recommendations are provided in good faith based on available information
Liability Limitations
- ◦Liability limited to the total amount paid for the specific engagement or service
- ◦Not liable for indirect, consequential, or incidental damages arising from the use of deliverables
- ◦Not responsible for outcomes dependent on third-party platforms, integrations, or services beyond our direct control
- ◦Clients must report concerns within 7 business days of delivery for warranty coverage to apply
Client Responsibilities
- ◦Proper review and validation of deliverables in appropriate environments before deployment
- ◦Maintaining backups of existing systems and data throughout the engagement
- ◦Timely communication of concerns, blockers, or issues that may affect delivery
While liability is appropriately limited, Anchormont is committed to your success and will work diligently to resolve any legitimate concerns arising from our engagements.
Confidentiality & Data Protection
Anchormont treats all client information and engagement details with the highest level of confidentiality and professional discretion.
- •Non-Disclosure — All engagement details, business data, strategic information, and proprietary client materials remain strictly confidential.
- •Secure Systems — Client data is protected through encrypted storage, secure communication channels, and responsible data handling practices.
- •Team Confidentiality — All team members and collaborators are bound by confidentiality obligations and professional conduct standards.
- •No Unauthorised Sharing — Engagement details and client information are never shared with third parties without explicit written consent.
- •Data Handling — Compliance with applicable data protection regulations and industry best practices throughout the engagement lifecycle.
Your trust is paramount to Anchormont. We maintain strict confidentiality and will formalise this through a signed NDA upon request for any engagement.
Client Obligations & Cooperation
Successful engagements require active collaboration. To ensure optimal outcomes, we ask that clients:
- •Provide Accurate Information — Share complete, accurate requirements, business context, and constraints relevant to the engagement.
- •Timely Feedback — Review deliverables and provide structured feedback within agreed timeframes to avoid timeline impacts.
- •Access & Resources — Grant necessary access to systems, accounts, documentation, and materials required for engagement completion.
- •Communication — Maintain responsive communication and designate a primary point of contact for the engagement.
- •Compliance — Ensure all provided content, data, and materials comply with applicable laws, regulations, and third-party rights.
Mutual cooperation and clear communication are foundational to a successful engagement. Anchormont will always do the same on our end.
Termination & Engagement Cancellation
Either party may terminate an engagement under the following conditions:
- •Mutual Termination — Engagements may be terminated by mutual written agreement at any stage.
- •Client Termination — Clients may cancel with written notice; fees apply for work completed and resources allocated to date.
- •Anchormont Termination — Anchormont reserves the right to terminate if a client materially breaches these terms or fails to meet payment obligations.
- •Work Handover — Upon termination, all completed work deliverables will be transferred to the client after outstanding fees are settled.
- •Outstanding Payments — All fees for work completed to the termination date must be settled before final deliverable transfer.
Anchormont always prefers dialogue over termination and will work to find practical solutions before considering cancellation of any engagement.
Modifications to Terms
Anchormont may update these terms periodically to reflect evolving practices, service offerings, or legal requirements.
- •Notification of Changes — Active clients will be notified of significant term changes via email with reasonable advance notice.
- •Effective Date — Changes take effect 30 days after notification for ongoing engagements.
- •Continued Engagement — Continued use of Anchormont's services after changes take effect constitutes acceptance of the updated terms.
- •Engagement-Specific Terms — Individual engagement contracts may contain terms that supersede these general conditions where specified.
Anchormont will always communicate changes clearly and provide sufficient time for review before updates take effect.
Governing Law & Dispute Resolution
In the unlikely event of disputes, Anchormont commits to fair and efficient resolution processes.
- •Governing Law — These terms are governed by the laws of Sri Lanka, where Apex-Nova (Private) Limited — the parent company of Anchormont — is incorporated.
- •Good Faith Negotiation — All disputes should first be addressed through direct, good-faith communication between both parties.
- •Mediation — Unresolved matters may proceed to professional mediation before any formal legal action is considered.
- •Jurisdiction — Legal proceedings, if necessary, are conducted in appropriate Sri Lankan courts.
- •Cost Allocation — Each party bears their own legal costs unless otherwise determined through the resolution process.
Anchormont values long-term relationships and will always seek amicable, fair resolution before considering formal dispute processes.
For questions about these terms, to request a copy of previous versions, or to discuss custom contractual arrangements, please contact our team at [email protected]
Have questions about our policies or need clarification on any terms?
Contact Our Team