Legal Documents & Policies

Anchormont provides exclusively digital and intellectual deliverables across all service lines. These include:

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  Software & Code — Web applications, AI workflows, internal tools, MVPs, and other implementation outputs delivered as functional, deployable code.
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  Design Assets — UI/UX designs, digital experience assets, prototypes, and brand-aligned visual outputs.
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  Consulting Documentation — Strategic advisory reports, AI opportunity assessments, governance frameworks, product concept documents, and roadmaps.
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  Digital Products — Websites, landing pages, digital experience platforms, and deployed digital tools.
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  Knowledge & Guidance — Workshop outputs, session notes, strategic recommendations, and structured advisory content.

Anchormont uses secure, professional digital channels to transfer all deliverables to clients:

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  Version Control Repositories — Code deliverables are shared via private Git repositories (e.g., GitHub, GitLab) with appropriate access provisioned to the client.
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  Secure Cloud Storage — Design assets, documentation, and other file-based deliverables are shared via secure cloud links with access controlled and time-limited where appropriate.
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  Email Communication — Formal delivery notifications, advisory reports, and smaller deliverables are provided via the client's registered email address.
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  Deployed Environments — For website or platform deliverables, access credentials and deployment details are provided through secure communication channels.
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  Live Handover Sessions — For complex deliverables, Anchormont may conduct a live walkthrough or handover session to ensure complete understanding and smooth adoption.

All delivery timelines are established through mutual agreement at the start of each engagement.

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  Documented Timelines — Agreed delivery dates are documented in the engagement brief, proposal, or contract before work commences.
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  Milestone-Based Delivery — For larger engagements, deliverables are structured into milestones with individual timelines agreed for each phase.
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  Progress Communication — Anchormont provides regular status updates and flags potential timeline adjustments proactively and in advance.
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  Client Dependencies — Timelines may be affected by delays in client feedback, approvals, content provision, or access to required systems. Anchormont will communicate any impact promptly.
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  Expedited Delivery — Rush or expedited delivery options may be available on request, subject to capacity and applicable surcharges agreed in writing.

Anchormont uses a structured review and acceptance process to ensure deliverables meet agreed specifications.

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  Delivery Notification — Clients are formally notified when a deliverable is ready for review, with access details and context provided.
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  Review Period — Clients are given an agreed review window — typically 5–7 business days — to evaluate deliverables against agreed specifications.
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  Feedback & Revisions — Structured feedback during the review period is addressed through agreed revision rounds as specified in the engagement scope.
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  Acceptance Confirmation — Formal acceptance (written or email confirmation) from the client marks the completion of the deliverable.
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  Deemed Acceptance — If no feedback is received within the agreed review window, the deliverable is considered accepted and the engagement phase marked complete.

Anchormont provides appropriate post-delivery support as part of each engagement.

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  Warranty Period — A post-delivery support window is included by default — typically 30 days for implementation deliverables, unless otherwise agreed in the engagement terms.
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  Scope of Support — Post-delivery support covers corrections to defects or issues directly related to the agreed deliverable scope, not new requirements or scope extensions.
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  Handover Documentation — Where applicable, Anchormont provides handover documentation, configuration notes, and usage guidance to enable client teams to maintain and operate the deliverable independently.
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  Extended Support — Ongoing support, maintenance retainers, or extended advisory arrangements can be agreed separately beyond the standard warranty period.

In the event of unexpected delays or disruptions to delivery:

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  Proactive Notification — Anchormont will communicate any potential delay as soon as it is identified, well in advance of the agreed delivery date.
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  Revised Timeline — A revised delivery date will be proposed and mutually agreed in writing before proceeding.
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  Force Majeure — Delays resulting from circumstances beyond reasonable control — including but not limited to natural events, infrastructure outages, or public emergencies — will be communicated immediately with proposed resolution paths.
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  Client-Caused Delays — Where delays result from delayed client feedback, missing access credentials, or late provision of required materials, Anchormont will adjust timelines accordingly and notify the client of the revised schedule.

Anchormont is a professional services organisation and does not engage in any physical goods or product commerce.

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  No Physical Products — Anchormont does not manufacture, sell, or ship any physical goods of any kind.
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  No Courier or Logistics — No courier services, physical delivery addresses, or logistics arrangements are involved in any Anchormont engagement.
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  Fully Digital Operations — All engagement outputs, communications, contracts, invoices, and deliverables are managed and transferred digitally through appropriate professional channels.